Introduction
If you have chosen our Smash Team subscription, it means that several people in your team or company need to send large files. Our Smash Team plan is available for 10, 20, 30, 40, or 50 users.
To enable them to use Smash, there are three ways to grant access and add users: add a guest, add a member, add a group of users.
What?
What is a guest?
A guest is an email address, allowed to send files through a Smash account.
A guest doesn't have any Smash account. They do not have to login or use a password. And that's why we love this guest feature: that's so easy to use!
To send files, a guest only needs to access to your custom Smash page, then to enter its email address in the "sender" field. A guest enjoys Smash features, without any complications.
What is a member?
A member is an email address, allowed to use a Smash account, while being able to log into an individual account.
A member has a login and a password, that's what differentiates it from a guest.
Each member is attached to a domain and has a role. A member can be attached to many domains and can have a different role in every domain.
What is a group?
A group allows you to add a set of users all at once. This simplifies the process of adding multiple users and makes it possible to assign a domain and roles to all users simultaneously. Groups are also used for Enterprise accounts that use SSO login.
How-to?
Add a user as a guest
Log in to your account
Go to "Administration" > "Guests"
Click on “Add a guest” and enter their email address
If multiple guests, click on “Add multiple guests” and enter the email domain shared by all guests
Add a user as a member
Log in to your account
Go to "Administration" > "Members"
Click “Add a member”
Enter the member’s first name, last name, and email address
Select the Standard authentication method if SSO is not configured on your account (this feature is available for Smash Enterprise only)
Select the domain to attach the member
Choose a role to assign to the member: administrator, collaborator, marketer, or analyst
Click on "attach" and "add" to end the process. An invitation email will be sent to the user.
Add a group of users
You can also add multiple members at the same time to make the process easier.
Log in to your account
Go to" Administration" > "Groups" and create a group
Link it to a domain by clicking “Attach to a domain” and choose the role to assign to the members
Go to "Administration" > "Members"
Click “Import a CSV file”
Follow the instructions to create the file and upload it
Once the import is complete, the members will be added to the account
Note:
The group must be created before the import to ensure the process succeeds
If there are errors in the CSV file, a summary file listing the issues will be provided
A problem will occur when the member logs in if the "SSO" authentication mode is selected instead of "standard" when SSO is not configured.
Only the account administrator has the rights required to perform the actions described in this article
After having received the invitation email, members can set up their password and then can login to their account.