Smash

Everything you need to know about file preview feature.

What file type can I preview before downloading?

Everything you need to know about download conditions for recipients.

Do recipients need an account to download files?

Everything you need to know about expired transfers.

What does "transfer expired" mean?

Everything you need to know if your transfer is suspended.

What does "transfer suspended" mean?

Everything you need to know to download a .zip file from the Smash mobile version on iPhone or iPad.

How do I open a .zip file downloaded on iPhone or iPad?

Everything you need to know to fix download issues on Mac.

I can’t open a .zip file downloaded on Mac

Everything you need to know to open a file downloaded from an Android mobile device or tablet.

How do I open a .zip file downloaded on Android or a tablet?

Everything you need to know to open a single file downloaded on an Apple device.

How do I open a file downloaded on iPhone or iPad?

Camille Mazauric

Questions about downloading big files on Smash.

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