How-to
Everything you need to know about using our free or paid plans.
By Camille and 1 other2 authors27 articles
Send my first files
How to set up my transfers?
How can I send a folder?
Why is it my transfer in waiting line?
How can I change the availability period of my transfer?
How to delete transfers?
How do I password protect my file transfer?
How to calculate the carbon footprint of my transfers?
How can I send a folder using the Mac app?
What is the maximum number of recipients?
Which file extensions are prohibited on Smash?
What file type can I preview before downloading?
Do recipients need an account to download files?
What does "transfer expired" mean?
What does "transfer suspended" mean?
How do I open a .zip file downloaded on iPhone or iPad?
I can’t open a .zip file downloaded on Mac
How do I open a .zip file downloaded on Android or a tablet?
How do I open a file downloaded on iPhone or iPad?
How to receive large files?
What is the availability period of my file drop link?
What is the availability period of the received transfers?
How to find my received transfers?
How to receive large files through the Smash plugin for Outlook?
How can I customize the name of a drop link?
How to delete transfers received through file drop links?
What does "file drop link expired" mean?